shipping

Delivery Fee
We are pleased to offer free shipping on all orders in the U.S over $35.


Delivery Time
Currently all orders are processed and shipped from our New York kimchi factory Mondays & Wednesdays (cut-off at 11:00 AM EST).

We ship via UPS from New York and transit time takes anywhere from 1~4 business days.

(Please note: delivery times are only a guide and there might be factors beyond our control which can result in delayed delivery.)


Order Tracking
Once your order has been processed and collected by our shipping partner, you will receive a notification that includes your tracking number.


Packaging
Even the small details matter to us and shipment is one of them. Our 16oz and 48oz plastic containers come tamper-proof and our 1/2 gallon and 1 gallon sizes come vacuum-sealed. We take precaution to prevent accidental spillage during shipment.


*BEFORE OPENING
Please take caution and open the plastic container or vacuum sealed bag slowly and preferably over the sink. Our Kimchi contains healthy probiotics which continue to actively ferment which may build pressure during shipment.